ϲ

Garden waste collection

If you would like your garden waste collected regularly, we offer a paid-for garden waste service.  

Registrations for the current 2023 / 2024 garden waste collection year are now closed. Registrations for the 2024 / 2025 service year, which starts on 5 November will open on 24 July 2024.

  • Permits cost £35 each for one year, starting in November.
  • The 2023 / 2024 service year runs from 6 November 2023 to 4 November 2024.
  • We collect your brown bin once every two weeks. 
  • You can pay by our direct debit option or make a one-off payment. If you pay by direct debit, your permit will renew automatically every year. You do not need to register again. 
  • If you meet our eligibility criteria for an exemption you can receive the service for free but must still register.
  • You can order multiple permits. 
  • Your permit must be clearly visible on your bin as we can only empty bins with a valid permit sticker. 
  • Refer to our terms and conditions.   
  • You can only receive the service if you sign up during a registration window.
  • We pause the service for one month during the Christmas period.

What goes in your garden waste bin 

You can put

  • flowers, plants and weeds 
  • grass cuttings and leaves 
  • hedge clippings, twigs and small branches 

in your garden waste bin.

We won't be able to empty your brown bin if you put in

  • animal waste and bedding 
  • plant pots 
  • soil or turf
  • any other types of waste.

Receiving your 2023 / 2024 permit 

When you signed up for the 2023 / 2024 service, we sent you a confirmation email to let you know that you had successfully registered. 

You then receive your 2023 / 2024 permit and collections calendar by post at the end of the following month after you registered. For example, if you registered in December, you receive your permit and calendar in January, for collections beginning in February.

Please stick your permit on your brown bin as soon as you receive it, making sure it is clearly visible, and not over the top of any old permits. 

If you signed up for the 2023 / 2024 service year and haven’t received your permit in the post by the end of the following month, please let us know by completing the contact Waste form.

Festive pause

We don’t collect garden waste from 18 December to 14 January. After 14 January 2024, we’ll collect your brown bin on your next normal collection day. 

On your first January collection you can put Christmas trees in your garden waste bin. If it’s over seven foot, please chop it in half and remove the branches. 

Damaged or missing bins 

If you need a brown bin or it’s missing or damaged, you can order a new garden waste bin. Please include your full name, address and the reason for your request. 

Other ways to recycle garden waste